Refund Policy

   

Last Updated: November 13, 2024

   

At Chalakmian Academy, we strive to provide high-quality courses and a satisfactory learning experience. This Refund Policy outlines the conditions under which we offer refunds for course purchases made through our website chalakmian.com.

1. Refund Eligibility

   

Refunds are only available under the following conditions:

       

The request is made within 14 days of purchase.

       

The course has not been completed or more than 20% of the content accessed.

       

The course was purchased directly through chalakmian.com.

2. Non-Refundable Situations

   

Refunds will not be provided in the following cases:

       

The refund request is made after 14 days from the purchase date.

       

More than 20% of the course has been completed or accessed.

       

The course was purchased during a sale or with a discount code.

       

The course was purchased through third-party platforms.

3. How to Request a Refund

   

To request a refund, please follow these steps:

       

Contact us via email at academy@chalakmian.com within the eligible refund period.

       

Include your purchase details, including your name, email used for the purchase, and the course name.

       

State the reason for your refund request.

   

We will review your request and respond within 5-7 business days.

4. Refund Processing

   

If your refund request is approved, the refund will be processed to your original payment method. It may take up to 10 business days for the funds to reflect in your account, depending on your bank or payment provider.

5. Exceptions

   

In special cases where extenuating circumstances apply, please reach out to us at academy@chalakmian.com for assistance. Exceptions may be considered on a case-by-case basis at the discretion of Chalakmian Academy.

6. Contact Us

   

If you have any questions or concerns regarding this Refund Policy, please contact us at:

   

Chalakmian Academy

    Email: academy@chalakmian.com

   

Thank you for choosing Chalakmian Academy. We appreciate your trust and are committed to ensuring a positive learning experience.